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FAQs
Where are you based?
Jakarta, Indonesia
How long will it take for my garment to be made?
Lead time for garment production is 5-6 weeks after payment has been made.
Which countries do you ship to?
I currently ship my products to:
United States
Australia
Asia: Singapore, Malaysia & East Malaysia, Hong Kong, Thailand, Philippines , Taiwan, Vietnam, Cambodia, Myanmar, South Korea, China, Japan
Europe: UK, ,Germany, Italy, France
What are the shipping rates? (in US$)
United States $15
Australia $13
Singapore - Free
Malaysia & East Malaysia - Free
Hong Kong $9
Thailand $12
Philippines $12
Taiwan $6
Vietnam, Cambodia, Myanmar $13
South Korea $6
China $11
Japan $20
UK, Germany, Italy, France $20
Please note that the rate is for 1kg of package. Your total shipping will be calculated according to your order's weight.
What happens if my country isn't listed above?
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Simply direct message me on instagram or email me by clicking here and I inform you whether or not I can ship to your country and the shipping cost.
I would like to order one of your items but i would like it to have a custom size. Which form do i fill in?
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If you want a certain item from my collection, but would like it to be made according to your size, on the item page, choose "Custom Size" from the sizes selection.
Below that, I have provided a column for you to fill in your own measurements*. Please note that I will add ease to your provided measurements, unless you state that your measurements already include ease, then I will make your garment true to size**.
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*I only accept measurements in cm
** True to size measurement means the numbers indicate the actual measurements (added ease) of the garment, and not your body. Example: If you provide me with a true to size measurement of 90cm bust, then the final bust of the garment will also be 90cm. But if your actual bust is 90cm, I will add more ease for movement.
Can I order a certain style of item but with a different print?​
Absolutely! On the item page, I have provided a column that allows you to request for a different print. Just state which print that you desire.
Can I exchange my product?
Currently I don't offer product exchange, as all of my garments are made to order. To avoid measurement mistakes, refer to the free Measuring Guide Ebook (obtain by subscribing to this site), or schedule a one-on-one zoom call with me to guide taking your measurements.
How do I make a payment?
I am currently only accepting payments through PayPal. When you have added an item to your cart, fill in the informations needed. When you get to the payment method, my website will automatically re-direct you to PayPal.
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