Cleora

Packages are shipped every weekday. Please allow 1-2 days of final quality control before shipping out your order.

 

Orders shipped to south east asia are packaged in a cardboard box with wrapping paper protecting the garment.

 

Orders shipped to United States and Europe are packaged in a polymailer bag with wrapping paper protecting the garment. 

Please note that the size detail is true to size. That means these numbers represent the actual measurements of the garment (ease included), and not the measurements of your body.

 

XS

bust: 94

garment length: 113

upper arm: 24

sleeve length: 38

 

S

bust: 98

garment length: 114

upper arm: 26

sleeve length: 38

 

M

bust: 102

garment length: 114,5

upper arm: 28

sleeve length: 38

 

L

bust: 108

garment length: 115,5

upper arm: 30

sleeve length: 38

 

XL

bust: 114

garment length: 116

upper arm: 34

sleeve length: 38

 

2XL

bust: 120

garment length: 117

upper arm: 36

sleeve length: 38

 

3XL

bust: 126

garment length: 118

upper arm: 38

sleeve length: 38

 

4XL

bust: 132

garment length: 119

upper arm: 40

sleeve length: 38

 

Model is wearing size S

Measurement changes column is only applicable for minor changes, (e.g. lengthen the sleeve or skirt by 5cm). This service is not to be used for a complete transformation (e.g. turning mini dress into a maxi dress).

 

For a major transformation, please directly send a message on Instagram / email (adelia.safira12@gmail.com) and you will receive a quotation.

 

If you place an order with a complete transformation without consulting the additional cost beforehand, you will be contacted through e-mail and receive a follow-up PayPal invoice for price difference. Otherwise your order will be cancelled and you will be refunded (exluding PayPal fees).

Please note that customers are responsible for customs fees that may be charged. We are not able to inform the exact customs fee amount as they vary for each country and will be informed only to the recepient by the designated country's local shipping company upon package's arrival, therefore we do not accept complaints regarding customers' unprecedented local customs fees.

 

Submitting recipient's scanned ID to our shipping company may be required for certain countries. We will follow up through your registered e-mail address if this action is needed.